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    Frequently Asked Questions (FAQ)

    When is my booking secured?

    Your reservation is secured only when a deposit has been paid and you receive a confirmation e-mail from us.

    What is the payment policy for special offers?

    Special offers must be paid in full at the time of the reservation. Following your request we verify the availability and then you pay the full amount to confirm your reservation.

    What happens if i don't show up?

    In case of a non show the 50% of the reservation is charged.

    What if i have to depart earlier?

    In case you have to depart prior to the original booking dates you must pay 50% of the remainder balance.

    What is the free parking lot?

    The hotel has a small parking for the guests, up to four cars, available on a first come first served basis.